Everything your store needs

Explore the features that make IllumiChat the smartest support platform for Shopify.

Product search, order lookup, cart management, and customer profiles — your AI agent taps directly into your Shopify data.

Website widget, Instagram DMs, Messenger, WhatsApp, and email — your AI agent responds everywhere your customers are.

Choose from Claude, GPT, Gemini, or Grok. Switch models anytime without changing a thing.

Upload documents, crawl your website, and sync your product catalog. Your AI learns your voice and policies.

Auto-create tickets with SLA tracking. Seamlessly hand off complex issues to your team when needed.

One-click Shopify install, automatic product sync, and a pre-configured AI agent ready to go.

Track AI resolution rates, ticket deflection, and channel performance — every metric you need to prove the ROI of AI support.

One flat monthly rate — no per-ticket fees, no per-resolution surprises, and no bill spikes when your volume goes up.