Train AI on your business
Upload documents, crawl your website, and sync your product catalog. Your AI learns your voice and policies — not a generic script.
Answers grounded in your actual policies
Generic AI answers don't cut it for support — customers need answers that reflect your actual return window, your actual shipping carriers, your actual product details. IllumiChat lets you train your AI agent directly on your business by uploading documents, crawling your website, and syncing your product catalog.
The agent references this knowledge base alongside live Shopify data, so answers stay accurate as your policies and catalog change.
How training works
Document upload
Upload PDFs, help docs, or policy pages directly.
Website crawling
Point IllumiChat at your site and it indexes existing help content automatically.
Catalog sync
Product descriptions and specs sync from Shopify automatically.
Continuous updates
Re-crawl or re-sync anytime your policies or catalog change.
Knowledge training FAQ
Make AI sound like you
Train your AI with your brand voice, policies, and product knowledge.