Pick your AI brain
Choose from Claude, GPT, Gemini, or Grok. Switch models anytime without changing your setup, prompts, or integrations.
Not locked into one model
Not every store wants the same AI model running their support. IllumiChat lets you choose which model powers your agent — Claude, GPT, Gemini, or Grok — and switch anytime without reconfiguring your setup, prompts, or integrations.
That means you're never locked into one vendor's pricing, tone, or capabilities. If a different model handles your product catalog or policies better, you can switch directly from your dashboard.
How model choice works
Model choice
Run your AI agent on Claude, GPT, Gemini, or Grok.
Instant switching
Change models from your dashboard — no redeployment or code changes.
No prompt rebuilding
Your knowledge base, policies, and integrations carry over automatically when you switch models.
Consistent behavior
The same actions, like order lookup and cart updates, work the same way regardless of which model is answering.
Multi-model AI FAQ
Try different AI models, risk-free
Find the AI model that fits your store's catalog and tone.