Stories, playbooks, and product updates
How Shopify merchants are shipping smarter support with IllumiChat.
Conversational AI for E-commerce: A Founder's Guide
A complete guide to conversational AI for e-commerce. Learn to automate support on Shopify, measure ROI, and choose the right AI vendor for your store.
Master Autoresponder Facebook Messenger for Shopify
Set up & optimize your autoresponder facebook messenger for Shopify. Learn about flows, personalization, human handoff, & more to boost engagement.
Boost Shopify with Automation Customer Experience
Learn how to use automation customer experience to scale support for Shopify stores. Get a complete guide to strategy, implementation, and pitfalls in 2026.
Latest posts
Three Ways to Improve C-SAT with Private Generative AI
Whether you're experimenting already or just starting to explore what's possible, we're sharing three practical ways that private generative AI is improving C-SAT.
Finding an AI Solution That Security, Legal, and Compliance Will Love
Discover how private AI solutions can address security, legal, and compliance concerns while safeguarding your intellectual property and enhancing employee efficiency.
Here's the Latest on Generative AI and Privacy Issues
Regulators are adopting new rules to address AI and privacy issues. Learn about these laws and how to protect your data when using AI to build a course.
3 Reasons Why AI is a Team Sport
AI is better when we work as a team with it.
Five Reasons You Need Flexibility in Your LLMs
When it comes to implementing large language models (LLMs), the approach you take significantly impacts your outcomes.
What did sales just sign us up for? -How AI helps large software deals
Discover how AI and RAG tools streamline the creation of precise software contracts and aid implementation teams for successful customer engagements.