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Customer service KPIs

Customer Focus: How to Make Your Customer Service Better?

The most successful companies thrive by keeping their customers happy. But if your ticket backlog is high and the support team is drowning in follow-ups, your customers are probably disappointed too.

February 6, 2026
What GenAI Gets Wrong About Support Teams (and How to Fix It)

What GenAI Gets Wrong About Support Teams (and How to Fix It)

Most AI bots shift work back to your team. IllumiChat delivers fast, trusted answers from your own tools—no black boxes, no busywork.

August 14, 2025
Maximize What You Already Have: AI for Internal Knowledge

Maximize What You Already Have: AI for Internal Knowledge

Discover how AI-powered platforms can leverage your existing systems, enhance collaboration, and maximize productivity without costly overhauls or specialized skills.

June 5, 2025

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IllumiChat vs Zendesk: Complete AI-Powered Support Platform Comparison for 2025

IllumiChat vs Zendesk: Complete AI-Powered Support Platform Comparison for 2025

This comparison examines both ZenDesk and IllumiChat platforms across critical criteria including setup complexity, pricing models, AI capabilities, integration ecosystems, and overall value proposition.

October 10, 2025
Best Customer Service automation solutions for Your Business

Best Customer Service automation solutions for Your Business

Discover top customer service automation solutions to enhance efficiency and boost growth. Learn how these solutions can transform your support today!

October 10, 2025
What Is Retrieval Augmented Generation? Discover How It Boosts AI

What Is Retrieval Augmented Generation? Discover How It Boosts AI

Learn what is retrieval augmented generation (RAG) and how it enhances AI accuracy and reliability. Find out how RAG works and its key benefits.

October 7, 2025
How to Use an AI Powered Virtual Assistant to Grow Your Business

How to Use an AI Powered Virtual Assistant to Grow Your Business

Unlock business growth with an AI powered virtual assistant. Learn how to improve support, automate tasks, and increase productivity with this guide.

October 1, 2025
A Guide to the AI Powered Service Desk

A Guide to the AI Powered Service Desk

Transform your IT support with an AI powered service desk. This guide covers how they work, key benefits, use cases, and choosing the right solution.

September 29, 2025
A Practical Guide to AI Powered Knowledge Management

A Practical Guide to AI Powered Knowledge Management

Discover how AI powered knowledge management transforms business operations. This guide provides actionable strategies, use cases, and benefits for MSPs.

September 28, 2025
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